Video hub app alternative
We offer high-def voice and video through our easy-to-use, work-from-anywhere app:Īs you navigate and implement new software, there’s real peace of mind in being able to reach a human being to walk you through a question or concern. RingCentral is a PCMag’s Editors’ Choice Award winner because of its reliable service and easy-to-use app (among other reasons)!Īnd the quality doesn’t stop with RingCentral’s phone service. As of the writing of this blog, 8×8 didn’t have a page on their site dedicated to their quality-of-service guarantees, but you can read RingCentral’s details here: “ Guaranteed High Quality of Service.” That way, you can proactively address potential problems affecting call quality and troubleshoot those issues at a granular level. With RingCentral, you’ll also have access to a dashboard of QoS analytics and receive near-real-time updates to monitor your phone system’s global health. Should something happen with the third-party porter, this could mean downtime that 8×8 has no control over.
This middleman can create snags in service, and it’s harder to fix something you don’t own. This means your calls might be ported through a third party, depending on location and availability. We provide connectivity through a private backbone that’s independent of local providers or telco operators and offer local access numbers in countries worldwide.Ĩ×8, by comparison, is less global in their VoIP delivery. What does great quality of service (QoS) look like? For starters, RingCentral is a truly global company, capable of supporting your organization no matter where you do business. If they can keep you thinking about the bottom line, instead of the quality of service you receive for that price, they win. Why? Because it makes their sales pitch a whole lot easier. And frankly, some providers are happy to let you believe that. You might think that all VoIP technology is created equal. RingCentral has been named a Leader in the Gartner Magic Quadrant for Unified Communications as a Service for multiple years in a row. While 8×8 might win on initial costs, RingCentral delivers on long-term value. But it’s what’s included in that lower price-and what isn’t-that sets these two companies apart. It’s easy to see why all of this is appealing, especially to small businesses with tight budgets. They offer competitive quotes, shorter contracts, and deep discounts. So, what’s the difference? Upfront, 8×8 stands out with a cheaper price point. Both products include top-notch security standards and certifications and backend analytics for measuring success. Both companies also offer a fully operational contact center platform with omnichannel customer engagement.
According to TechRadar, RingCentral’s voice over internet protocol (VoIP) is rated #1 in the industry, and 8×8 is a ways behind at #4. Both products lead with a high-quality, cloud-based business phone service. RingCentral and 8×8 are similar in some very important ways. You can read on for the nitty-gritty details, but here are our key takeaways from this comparison.
#VIDEO HUB APP ALTERNATIVE FREE#
Shopping for a communication tool that has video conferencing included? (Or just curious about what you’d need to look for?) Grab the free checklist to help you choose the right one for your team or business.Ĩ×8 vs RingCentral: A head-to-head comparison Here are the seven main value areas we’ll look at today in our head-to-head comparison:Īs a bonus, don’t miss our reviews of some other alternatives to 8×8: We know this, because we’ve done the legwork for you here today, comparing RingCentral against a very close competitor: 8×8. It takes time to sift through all the information out there and decide who’s really delivering the best overall experience to their customers. There are a lot of similar options out there, so how do you know which one is the best fit for your small business? While we’re confident that RingCentral is a powerful, easy-to-use solution for just about anyone in the market for a cloud-based business phone system, we know these solutions aren’t one-size-fits-all.